Crucial Conversations - Professional Development

Crucial Conversations© - Crucial Conversations teaches skills and gives participants an opportunity to ask questions in a safe environment. Crucial Conversations will teach participants how to: Speak persuasively, not abrasively; Foster teamwork and better decision making; Build acceptance rather than resistance; and resolve individual and group disagreements. One additional leadership class is offered on March 22 (Accountability Conversations). Each leadership class is $20 and must be signed up for separately.  

Register by Friday, March 11, through NCC https://nwicc.edu/events/personal-professional-development-crucial-conversations/ Minimum of 5 for the class to be held. 

Denise Truckenmiller speaks from experience. She has built a solid reputation for moving individuals and organizations from a mindset of reasons, stories, and excuses to “why nots” and “what ifs”. Denise has performed a variety of leadership positions, including chamber of commerce executive director, YMCA camp executive director, director of Human Capital in two rural hospitals, and trainer/consultant for a healthcare system. Denise is a strategic thinker and innovative problem solver. She is not afraid to make difficult decisions or have difficult conversations. She has a high energy level, is motivated, and creative. Her glass is always half full. She enjoys finding and igniting the spark within every person. Her solid reputation helps make things happen while maintaining credibility and getting buy-in from others. Denise holds a B.S in Business Organization and an MBA with an emphasis in human resources. Denise has published a “soft skills” curriculum for high school students. She is a certified trainer in Crucial Conversations©, Crucial Accountability©, Mental Health First Aid© and Reality-Based Leadership©.